Support and Development Engineer

Green Angel Ventures is the reference early stage investor for UK climate innovation. We specialise in the fight against climate change. We invest through our EIS Climate Funds, on behalf of our co-investment partners, and through our syndicate (Green Angel Syndicate). Together with our skilled in-house team, these funding sources also provide the knowledge and experience to add substantial value to emerging climate start-ups.

Green Angel Syndicate is one of the largest angel syndicates in the UK. We identify, invest in, and help the growth of companies which have specialist technology or processes which can help limit or reduce the world’s carbon emissions. In the 6 years we’ve been investing, we have recruited more than 350 members, and invested in over 40 portfolio companies.

Green Angel Ventures is a team of 20 people, and this is an exciting time for us. As well as increasing the number and size of investments into companies fighting climate change, our Climate Change Fund is raising and deploying more money than ever, and we have been awarded substantial government funds to invest, allowing us to make a bigger impact, faster. In July 2023, we won both of our industry’s two top annual awards, reflecting our strong market position and impact. In 2024 we expect to start deploying a very large climate venture fund.

Location

All GAV team members work from home - we have no office. Some of our team who are based around London meet up for in-person working fortnightly, and we get all staff together twice a year for a couple of days. This role is mostly working from home, with occasional travel to locations in the UK. Many of our industry or member events are London-based, and it would be an advantage if you lived within an hour of London.

The role

The Support and Development Engineer is responsible for maintaining and improving IT systems and processes, for helping build them to support future growth, and for supporting our staff members. The role is quite broad, and will change over time.

Principle tasks and objectives will initially include:

• General system administration (setting up new users, configuring add ins, fixing Google Workspace issues etc)
• Internal IT support, and improving digital communication in our team
• Improving existing internal processes through the use of Google Apps scripts/macros
• Reporting and analysing data related to our members, investments and portfolio companies
• Further customising our Zoho CRM platform to improve functionality and efficiency, using their bespoke programming language - Deluge
• Building API connections between existing tools and additional platforms such as email management, marketing tools, external partners’ systems, invoicing and payments platforms
• Playing an active role in the GAV team, to help guide and improve our decisions relating to service offerings, customer engagement, etc
• Helping to oversee IT security (including GDPR and data breach policies and responses)
• Managing our code repositories, including secure access and resilience
• Managing Zoom/Slido/etc - our online community tools
• You have some coding experience outside of coursework, either through previous employment, voluntary work or independent study (in any language - Python, Java, C++ etc)
• You have experience of some the tools we use (Wordpress, PHP, Zoho, Google Workspace, Xero) is desirable
• You have demonstrable experience in supporting IT users and have a proven ability to get things done, ideally having worked in a support or development role in the past
• You have good communication skills, both written and verbal.
• You are organised, self-motivated and self-directed. (We have always been a fully remote organisation, and we work hard to maintain a fun and supportive culture, despite being physically apart)
• Adaptability - you are able to take on a new challenge as the business grows
• You are quick to learn new concepts
• You are able to work well with other members of our team, in all roles
• You are comfortable working remotely
• You will be determined to use your skills and background to help GAV and its portfolio companies to fight climate change. Ideally, you have knowledge of, and interest in, sustainability and climate change.
• No specific qualifications are required for this role, although a degree of relevance (i.e. Computer Science, Data Analytics, etc) would be good.

About you

Green Angel Ventures is dedicated to encouraging a supportive and inclusive culture amongst our own workforce, our members, and the workforces of our portfolio companies. It is within our interest to promote diversity and eliminate discrimination in the workforce, as this is good practice and is fundamental to our core values.

Our aim is to ensure that all members, employees and job applicants are given equal opportunities. All employees, members and investors will be respected and valued.

Benefits

• Green Angel Ventures operates in one of the most exciting and dynamic sectors in the modern economy: the intersection of climate change, technological innovation, and fund management.
• This is a permanent contract with salary in the range of £24,000 - £28,000 depending on experience.
• We operate an auto-enrolment pension scheme (3% employer contribution on base salary, 5% employee) which you may opt out of.
• We pay a small monthly working-from home allowance, tax free.
• You’ll get 25 days holiday per year, plus all bank holidays, and your birthday
• Holiday days increase with length of service, up to 29 days.
• We offer paid ‘journey days’ to staff travelling on holiday by train, coach or boat instead of flying.
• We’ll offer you training in the work you’ll be asked to do for us (to develop your skills and capabilities).
• There will be many opportunities for long-term career growth as Green Angel Ventures continues to scale, and expand its operations into areas such as Fund management.
• Your voice counts. We employ smart people, and we listen to their opinions. You’ll play an active part in our organisation, and in our plans for the future.

Application Process

Please send a cover letter (max 1 page) and CV (max 2 pages) to the email address above with “Support and Development Engineer role - your name” in the subject box. 

Within your application cover letter please specify how you meet the requirements of the role set out above, and confirm the following additional points:

• Your available start date
• Understanding of the salary bracket 

We cannot consider applications without a cover letter, and those which do not confirm the points above. As part of our diversity and inclusion commitment we are collecting data on the diversity of applications we receive for this role. Providing this data is not mandatory, but if you are willing please tell us your gender, your ethnicity and whether you live with a disability as part of this application.

Application deadline: 10 November 2024. We may close applications early if the right candidate is found.

Remote first round interviews are expected to take place shortly afterwards.